BSI-Support-logo.pngBSI User Support

Welcome to the BSI user support website! In addition to the BSI user's guide, you'll find discussion forums, example workflows, videos, and more! Each database has a specific community, where you can request support, reference documentation, and connect with your peers. Select a menu item or a link below to get started.

BSI Community

Connect with the BSI community!

Connect with other BSI users, who each uniquely use BSI in government, university, corporate, and other industries. The community is a great place to explore the possibilties and usecases available in BSI. You can participate by:


BSI Version Release

The next version release of BSI is scheduled for February 22, 2020. Items in this version release will be available for UAT/Beta testing from February 13, 2020 to February 14, 2020

Downtime for 20.2.1 Release

BSI will have an expected downtime on Saturday, February 22nd from 8:00-10:00am EST for the release of BSI version 20.2.1. Questions can be directed to BSI Technical Support at bsifeedback@imsweb.com or 301-628-1BSI. 


The BSI Team


Topics include technical support for the BSI system on an as-needed basis and training to support communities.