BSI-Support-logo.pngBSI User Support

Welcome to the BSI user support website! In addition to the BSI user's guide, you'll find discussion forums, example workflows, videos, and more! Each database has a specific community, where you can request support, reference documentation, and connect with your peers. Select a menu item or a link below to get started.

BSI Community

Connect with the BSI community!

Connect with other BSI users, who each uniquely use BSI in government, university, corporate, and other industries. The community is a great place to explore the possibilties and use cases available in BSI. You can participate by:


User Conference RFEs

Several IMS sponsored RFEs that address feedback from the 2019 User Conference are now available for testing through May 8, 2020. See this page for a full list!

BSI Version Release

The next version release of BSI is scheduled for May 16, 2020. Items in this version release will be available for UAT/Beta testing from April 23, 2020 to May 8, 2020


Topics include technical support for the BSI system on an as-needed basis and training to support communities.